Legal terms for wallets and access
Our Legal position starts with the place where you access the service. Eligibility depends on local law, and we do not present access as available where local rules do not permit it. Before account access, we may ask you to confirm account details and complete phone
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verification; this helps connect the correct person with the correct wallet record. DANA, OVO, GoPay and QRIS may appear as local payment context, while bank transfer and virtual account records can require matching account information. We use these records to identify deposits, withdrawals and status questions,
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not to change the policy that applies to you. If a rule or access decision needs clarification, contact our support route from the account area and include your registered contact detail.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.